Privacy Policy

At Moonwater, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

Personal Information:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (handled securely through third-party gateways)

Non-Personal Information:

• IP address
• Browser type and device details
• Pages visited, time spent on site, and user activity (collected via cookies and analytics tools)

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders
• Send order confirmations and shipping updates
• Respond to your queries and provide customer support
• Improve our website and user experience
• Share promotional offers (only if you opt in)
• Ensure security and prevent fraudulent activity

3. Cookies

Our website uses cookies to personalize content and improve user experience. You can control cookie usage through your browser settings. By using our website, you agree to our use of cookies.

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared with:

• Trusted service providers like delivery partners and payment gateways
• Legal authorities when required by law
• Marketing and analytics partners under confidentiality agreements

5. Payment Security

Your payment information is processed through secure and certified third-party payment gateways. We do not store your card or bank details on our servers.

6. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal or regulatory requirements.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections or deletion of your data
• Opt out of promotional communications

To make a request, contact us at the details below.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy policies or practices of these websites.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

Moonwater
📞 +91 99800 44699
📧 support@moonwaterindia.com
📍 No: 1921, 3rd Cross, Prasanthnagar, Bangalore – 560079, Karnataka, India