Terms & Conditions

Welcome to Moonwater. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

• These terms apply to all users of the website.
• By using our website, you agree to follow all applicable laws and these Terms & Conditions.
• We reserve the right to update, change, or replace any part of these terms at any time.

2. Products & Services

• All products listed on our website are subject to availability.
• We make every effort to display accurate product images, descriptions, and pricing. However, minor variations may occur.
• Prices are subject to change without prior notice.

3. Orders

• Once you place an order, you will receive an email confirmation. This does not signify our acceptance of the order.
• We reserve the right to cancel any order due to errors in pricing, product availability, or suspicion of fraudulent activity.

4. Payment

• All payments are processed securely through trusted third-party gateways.
• We do not store any payment details such as credit/debit card numbers.
• Orders will be processed only after full payment is received.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and courier availability.
• Moonwater is not responsible for delays caused by external factors like weather or courier issues.
• You will receive tracking details once your order is dispatched.

6. Returns & Refunds

• Returns and refunds are subject to our Return & Refund Policy.
• Products must be returned in unused and original condition within the return window.

7. Intellectual Property

• All content on this website including text, logos, graphics, and images are the property of Moonwater and protected by copyright laws.
• You may not use any content without written permission.

8. User Conduct

You agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to the website
• Disrupt or interfere with site functionality or security

9. Limitation of Liability

Moonwater shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Use or inability to use our products
• Delay in delivery
• Any content or actions of third parties

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Moonwater
📞 +91 99800 44699
📧 support@moonwaterindia.com
📍 No: 1921, 3rd Cross, Prasanthnagar, Bangalore – 560079, Karnataka, India